Frequently Asked Questions
Everything you need to know about your Mypaume beauty journey.
Are Mypaume products suitable for sensitive skin?
Yes, our formulations prioritize gentle, high-quality ingredients. However, we always recommend performing a patch test on a small area of skin before full application.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return.
Do you ship internationally?
Currently, we ship to select countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Are your beauty products cruelty-free?
Absolutely. At Mypaume, we are committed to ethical beauty and ensure that none of our products or ingredients are tested on animals.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.